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Scan QR code to use WeChat e-Service Platform

With HSBC Life e-Service, you can conveniently link your account online and easily manage your policies, check your account value, switch funds, reset your investment account and more.

HSBC Life e-Service is a professional, secure and convenient digital service platform designed to provide you with efficient, seamless, one-stop online insurance services.

  • Online Policy Management
  • Investment Account Resetting
  • Account Value Inquiry
  • Quick Fund Switch Online
  • Electronic Signature
  • Contact Update
  • ID Validity Changes
  • Dividend Option Resetting
  • Dividend Withdraw
  • Annuity/Survival Benefit Withdraw
  • Investment Account Value Partly Withdraw

Logon Instructions:

  1. Scan the QR code above or search for “汇丰人寿” on WeChat, then follow the official account.
  2. After following the account, click “自助服务” in the automated welcome message.
  3. Follow the on-screen instructions to complete the policy binding process. Once completed, you’ll be able to conveniently access online services such as policy management and quick fund switching.