Help and Support
For any questions not covered here, get in touch and we’ll be happy to help.
Contact Us
Caring for you and your loved ones
Document Download
Quicker, more convenient service online
FAQs
Q&A for better understanding
Scan the QR code to followe the official WeChat account of HSBC Life insurance
Binding with e-service
Start the online service
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Easily login Binding e-Service with social media
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Manage your policy -- inquiry your policy information
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Account value inquiry -- take in control of checking the accounts value
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Quick fund switch online -- fund switch with free of charge
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Personalized allocation of investment accounts--reset your investment accounts in real time
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Due premium reminder –Five days in advance to remind you of the date and amount of payment
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Policy expire reminder -- Five days in advance to remind you of the expiration date
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Customer birthday reminder – Birthday greetings to you
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e-Receipt -- realtime remind and sign