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Help and Support

For any questions not covered here, get in touch and we’ll be happy to help.


Caring for you and your loved ones


Quicker, more convenient service online


Q&A for better understanding

Scan the QR code to followe the official WeChat account of HSBC Life insurance
Binding with e-service
Start the online service
  • Easily login Binding e-Service with social media 
  • Manage your policy -- inquiry your policy information
  • Account value inquiry -- take in control of checking the accounts value
  • Quick fund switch online -- fund switch with free of charge
  • Personalized allocation of investment accounts--reset your investment accounts in real time
  • Due premium reminder –Five days in advance to remind you of the date and amount of payment
  • Policy expire reminder -- Five days in advance to remind you of the expiration date
  • Customer birthday reminder – Birthday greetings to you
  • e-Receipt -- realtime remind and sign